Shipping and return policies for Aquaregia

Shipping Info
**Notice**
Kindly note we will be away from December 13th to December 30th. Any orders placed during this timeframe will be shipped upon our return in the new year. Thanks for understanding and happy holidays! <3

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Carrier varies depending on destination country. Delivery time varies by country, but usually takes between 4-20 business days. If you would like detailed shipping info to your country please contact hello@aquaregiarecords.com.

Important: After placing an order, please check your tracking information regularly to follow your shipment's progress.

-Duty and Taxes-
Orders shipped outside of Canada maybe subject to customs fees, duty and/or taxes. These charges are the responsibility of the purchaser. As they are imposed by the destination country, we have no control over these charges.

-Undeliverable/Refused Orders-
If an international delivery is not picked up, it will not get returned to us (even if the tracking shows it has been returned), so we can not offer refunds in this case - therefore, please watch your tracking closely to see if delivery attempts have been made or if pickup at your local depot is required. If there are any strange delays, please get in contact with us promptly so we can have our shipping partner resolve it.
Return Policy
We don't accept returns, but if there is a problem with your order please get in contact and we'll do our best to sort it out!